Moxa IOLOGIK W5340-T User Manual Page 196
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G
G. FAQ
The following information is provided as a guide that you can refer to when troubleshooting. If you still can’t
solve your problem, please email the details of the problem to Moxa’s tech support engineers. We will do
further analysis and then contact with a solution.
How to set Active OPC to get better connection quality
iThe oLogik W5300 uses a Heartbeat signal to check the connection quality between Active OPC server and the
device. In the event of a low bandwidth cellular connection, Active OPC will lose the heartbeat signal of the
“Heartbeat Interval.” We suggest using a value greater than 60 seconds. For Active OPC server, the time out
value of the Modbus gateway function should be greater than the heartbeat interval setting.
Service delay time
Based on our own testing results, the delay time should be less than 3 seconds.
Which TCP ports should I open?
Four ports should be opened: 9900, 9500, 9300, and 502. Note that 9900 is definable; please make sure that
the port numbers are defined correctly.
- User’s Manual 1
- Table of Contents 3
- Introduction 6
- Quick Start Guide 7
- Architecture 7
- Product Features 10
- Appearance 10
- Package Checklist 11
- Product Selection Guide 12
- Product Specifications 12
- Getting Started 17
- Before Testing 18
- Laboratory Testing 19
- Configuring the DIO Channels 23
- Digital Output (Sink Type) 24
- Testing the I/O Device 25
- DIN Rail / Wall Mounting 26
- Network 28
- Detailed instructions: 29
- IP Address 30
- Export System Config 31
- Import System Config 31
- Utility: ioAdmin 32
- Features of ioAdmin 33
- Main Screen Overview 34
- Menu Bar 34
- Menu Bar: File 34
- Menu Bar: System 35
- Menu Bar: Sort 38
- Quick Links 38
- Menu Bar: Help 39
- Navigation Panel 40
- Main Window 41
- Server Info Panel 41
- Sync. rate status 42
- Status bar 42
- Server Settings Panel 43
- LAN Settings Panel 44
- I/O Configuration Panel 45
- Configuring Virtual Channels 47
- Configuring DIO Channels 49
- Counter Scaling 50
- Relay Count Monitoring 52
- Testing DI and DO Channels 53
- I/O Expansion Panel 54
- Active Tags Panel 57
- Active OPC: Redundancy Mode 58
- Heartbeat Interval 58
- Read/Write Privilege 59
- Active Tags 59
- Cellular Settings Panel 61
- Caller IDs 62
- Operation Mode Setting 62
- DDNS Settings 63
- Port Forwarding 64
- General Settings 65
- Manual Key/ESP 66
- ISAKMP/PSK 67
- Cellular Reconnection 68
- Meter/Sensor 70
- Network Statistics 71
- Watchdog Panel 72
- Click&Go Logic Panel 72
- Click&Go Logic 74
- Overview 76
- Click&Go Logic Basics 77
- Working with Rules 78
- I/O Configuration 79
- Analog Input Mode Selection 81
- Alias Name Configuration 81
- Testing the I/O Channels 82
- Defining Global Variables 83
- SNMP Trap Server 84
- E-Mail Server 84
- Active Message Server 86
- SMS Phone Book 86
- Working/Off Working Days 87
- FTP Settings 87
- Data Logging Profile List 88
- Working with Logic 91
- IF “A” THEN “B”, ELSE “C” 92
- IF Conditions 93
- Virtual Channel 95
- Relay (Counter) 95
- Schedule 97
- System Start-up 98
- THEN/ELSE Actions 100
- Counter 101
- Pulse Output 102
- Relay (Counts) 103
- Internal Register (Integer) 104
- SNMP Trap 105
- Active Message 105
- ATTENTION 105
- Short Message Service 107
- Data Log Start/Stop 108
- FTP Service 109
- Activating the Rule-set 110
- Import/Export Configuration 110
- Planning and Assistance 112
- Internet 120
- Statistics 122
- Log Profile Creation 124
- Log File upload with FTP 126
- Connecting to a SCADA System 130
- Setup Procedure 132
- Wake on Call 139
- Pin-outs and Cable Wiring 141
- Pinouts 142
- Cable Wiring 144
- Digital Output Sink Mode 145
- Relay Output 145
- Analog Input 145
- SMS Commands 146
- SMS Command Syntax: 147
- SMS Command Table 147
- Local I/O Commands: 148
- Expansion I/O Commands: 149
- Option Commands: 150
- Modbus/TCP Address Mappings 151
- Modbus Mapping 152
- Factory Default Settings 192
- Connection 194
- Cellular modem error codes: 195
- Service delay time 196
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